Billing
Ed
Last Update 10 bulan yang lalu
Please see Pricing for current rates and a feature-by-feature comparison by plan.
Billing
Payment methods accepted:
- Credit/Debit Card
- Paypal
We offer either monthly or yearly billing frequencies:
- Monthly: your account is charged on a monthly basis
- Yearly: your account is charged for the whole subscription year
Manage Billing
Navigate to Account > Subscription > Billing Info to access your plan information and make changes. From there, you can:
- View and change your plan.
- Update your payment information.
- View billing history — past invoices and charges.
- We will also show if a charge is failed or past due.
Change or Cancel a Subscription
Change or cancel a subscription from Account > Subscription. Subscription updates take effect at the end of the subscription period. If you are on a monthly plan, this will be at the end of the billing month. If you are on a yearly plan, this will be at the end of the billing year.
We offer 15-day "no questions asked" refund for yearly plans. If you want a refund on a yearly plan please email us within 15 days of purchase at [email protected]
When cancelling a subscription:
- Nothing will be deleted.
- If you are over your plans limits, you will no longer be able to create, but will still be able to access your files and projects. Please refer to Subscription Plan Benefits for full details.
Community Pool
If you need financial assistance we have a Community Pool which donates subscription time.