Subscription Plan FAQ

Ed

Last Update il y a 10 mois

  • What happens if I run out of subscription time after August 1st?

    • You’ll be moved to a Free plan and you decide if and when you want to upgrade to a paid plan.

  • How will I be able to pay?

    • Via PayPal or Credit/Debit Card.

  • If I pick a paid plan do I have to manually pay each time?

    • No, your plan renews automatically and you can cancel at any time.

  • Will Referrals, Streak Rewards, & other parts of the site continue to give Crystals?

    • Yes, you’ll still get Crystals from Referrals and other parts of the site.

  • Will there be a refund policy?

    • Yes, we have a 15-day no questions asked refund policy for Yearly/Annual Plans. Monthly plans and Lifetime Memberships cannot be refunded. If you want a refund on your Yearly plan please contact us within 15 days of purchase at [email protected] and we’ll be happy to process that.

  • Will I be able to downgrade or cancel a subscription?

    • Yes, you can downgrade or cancel your plan at any time from your subscription page (available August 1st).

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us